Testimonials

J. P. & Family

We want to express how grateful we are to Susanne Rhow and her outstanding professionalism as our real estate broker. Well before our home went on the market, Susanne sat down with us to hear our needs and dreams, demystify what can be a bewildering process to the uninitiated, and make a smart plan, which brought us to a place that we could never have imagined on our own. After the initial planning phase, she employed a stylist's eye to improve our space and elevated it to the status of a true luxury home. She made clever suggestions for re-organization; hand selected a beautiful variety of plants and orchids; provided an elegant selection of linens, sheers, and candles; and made over our home with such a bright, airy, inviting look that guests marveled, inquiring about the services of our interior designer. Next, Susanne set her marketing skills to work, aggressively advertising outside…

We want to express how grateful we are to Susanne Rhow and her outstanding professionalism as our real estate broker. Well before our home went on the market, Susanne sat down with us to hear our needs and dreams, demystify what can be a bewildering process to the uninitiated, and make a smart plan, which brought us to a place that we could never have imagined on our own. After the initial planning phase, she employed a stylist's eye to improve our space and elevated it to the status of a true luxury home. She made clever suggestions for re-organization; hand selected a beautiful variety of plants and orchids; provided an elegant selection of linens, sheers, and candles; and made over our home with such a bright, airy, inviting look that guests marveled, inquiring about the services of our interior designer. Next, Susanne set her marketing skills to work, aggressively advertising outside our neighborhood and using her expansive network of professional contacts to draw from a larger pool of clientele who were unaware of Castle Village and all that it has to offer. She went above and beyond to make our home as appealing as possible. After only two open houses, she successfully solicited multiple offers, took us quickly to highest and best, and achieved a price well above our asking, which was also a record sale for Castle Village. Throughout, Susanne was an excellent communicator and gave us daily updates on all appointments, with detailed comments. Her organizational skills, as well as her diligence, are remarkable. Even beyond the initial contract, Susanne was very responsive and willing to go the extra mile. In Susanne, we had a first-class stylist, a skilled and tactful negotiator, a tireless administrator, and the ultimate advocate. We couldn't ask for a more professional, creative, personable, and successful broker.

C. T.

Susanne helped us complete two complex transactions for a successful 1031 exchange within six months. Susanne sold our first investment property, which was a complicated sale as it contained both a commercial and residential unit under one tax lot. Despite this, we received several offers. She even helped the winning bidders obtain an excellent mortgage! After, we were thrilled when our offer was accepted on our subsequent investment purchase. However, when the sellers unexpectedly rescinded their acceptance, Susanne didn't miss a beat. The following week we viewed 11 townhouses in one day and found our ideal property. As our company is based in HK, each trip to NYC was very brief. However, each visit was extremely productive because she planned and organized the time so efficiently. In addition, throughout the process, she made introductions to people or resources that were very valuabl…

Susanne helped us complete two complex transactions for a successful 1031 exchange within six months. Susanne sold our first investment property, which was a complicated sale as it contained both a commercial and residential unit under one tax lot. Despite this, we received several offers. She even helped the winning bidders obtain an excellent mortgage! After, we were thrilled when our offer was accepted on our subsequent investment purchase. However, when the sellers unexpectedly rescinded their acceptance, Susanne didn't miss a beat. The following week we viewed 11 townhouses in one day and found our ideal property. As our company is based in HK, each trip to NYC was very brief. However, each visit was extremely productive because she planned and organized the time so efficiently. In addition, throughout the process, she made introductions to people or resources that were very valuable. Susanne is smart, resourceful, and completely professional. Without fail, she consistently went above and beyond our expectations. We would highly recommend Susanne to any investor looking to buy or sell properties in New York City.

R. C.

My friends referred me to Susanne and it was a real pleasure working with her, first when buying an apartment and then a year later selling it. When I was in the market to buy, Susanne did the research to ensure she only showed me apartments that met my criteria and helped me quickly find a new home that I completely loved. On the first day my ideal apartment hit the market, she put a plan in motion that got us an accepted offer within 48 hours, despite heavy competition. A year later, I had to relocate and sell my perfect apartment. At issue, I didn't want to lose money on the round trip and so wanted to achieve an above-market price that recouped all the closing costs for both the purchase and the sale. Susanne developed a pricing and marketing strategy that delivered my desired price in just a few weeks on the market. Susanne is knowledgeable, hardworking, and extremely professional. …

My friends referred me to Susanne and it was a real pleasure working with her, first when buying an apartment and then a year later selling it. When I was in the market to buy, Susanne did the research to ensure she only showed me apartments that met my criteria and helped me quickly find a new home that I completely loved. On the first day my ideal apartment hit the market, she put a plan in motion that got us an accepted offer within 48 hours, despite heavy competition. A year later, I had to relocate and sell my perfect apartment. At issue, I didn't want to lose money on the round trip and so wanted to achieve an above-market price that recouped all the closing costs for both the purchase and the sale. Susanne developed a pricing and marketing strategy that delivered my desired price in just a few weeks on the market. Susanne is knowledgeable, hardworking, and extremely professional. I would highly recommend her to anyone buying or selling in New York City.

M. C.

Susanne Rhow is one of the most talented and hardworking brokers in the industry. She helped me find the apartment of my dreams and made the entire process from searching, putting in an offer, negotiating the contract, and all the way through to the closing as seamless as possible, helping me at every step along the way. She takes pride in her profession, providing clients with the highest level of privacy and discretion, great trust and loyalty, plus a vast knowledge of today's unique marketplace with she translated into a real result for me. Susanne truly recognizes that buying and selling a home is a personal and emotional as well as financial transition in the lives of her clients, and helps ease the process by injecting her own seasoned personal and professional judgment to aid in the important decision-making process. She treats her clients with the honesty, support, and integrity …

Susanne Rhow is one of the most talented and hardworking brokers in the industry. She helped me find the apartment of my dreams and made the entire process from searching, putting in an offer, negotiating the contract, and all the way through to the closing as seamless as possible, helping me at every step along the way. She takes pride in her profession, providing clients with the highest level of privacy and discretion, great trust and loyalty, plus a vast knowledge of today's unique marketplace with she translated into a real result for me. Susanne truly recognizes that buying and selling a home is a personal and emotional as well as financial transition in the lives of her clients, and helps ease the process by injecting her own seasoned personal and professional judgment to aid in the important decision-making process. She treats her clients with the honesty, support, and integrity one would give a family member, putting their best interests first.

Work With Susanne

Highly personable yet discreet, Susanne inspires trust and confidence in all her clients. They value her professionalism, superior client service, and her negotiation skills.

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