Testimonials

Susanne was exceptional to work with and an invaluable partner in our recent real estate purchases in Midtown Manhattan. She helped us acquire two outstanding condos across 2024 and 2025, and in both instances, her level of preparation, insight, and execution was truly impressive. Her detailed research, thorough property evaluations, and constant communication through videos and emails made it easy for us to stay informed and confident throughout the process. What stood out most was her ability to efficiently coordinate and secure appointments for shortlisted properties within just a few hours, allowing us to maximize productivity during short trips to New York. Each visit was meticulously planned, enabling us to accomplish in a single day what would typically take several. Susanne made the entire process seamless and highly efficient, and we could not have asked for a better advisor and…

Susanne was exceptional to work with and an invaluable partner in our recent real estate purchases in Midtown Manhattan. She helped us acquire two outstanding condos across 2024 and 2025, and in both instances, her level of preparation, insight, and execution was truly impressive. Her detailed research, thorough property evaluations, and constant communication through videos and emails made it easy for us to stay informed and confident throughout the process. What stood out most was her ability to efficiently coordinate and secure appointments for shortlisted properties within just a few hours, allowing us to maximize productivity during short trips to New York. Each visit was meticulously planned, enabling us to accomplish in a single day what would typically take several. Susanne made the entire process seamless and highly efficient, and we could not have asked for a better advisor and partner. I would highly recommend her to anyone looking for a knowledgeable, responsive, and results-driven real estate professional.

We want to express how grateful we are to Susanne Rhow and her outstanding professionalism as our real estate broker. Well before our home went on the market, Susanne sat down with us to hear our needs and dreams, demystify what can be a bewildering process to the uninitiated, and make a smart plan, which brought us to a place that we could never have imagined on our own. After the initial planning phase, she employed a stylist's eye to improve our space and elevated it to the status of a true luxury home. She made clever suggestions for re-organization; hand selected a beautiful variety of plants and orchids; provided an elegant selection of linens, sheers, and candles; and made over our home with such a bright, airy, inviting look that guests marveled, inquiring about the services of our interior designer. Next, Susanne set her marketing skills to work, aggressively advertising outside…

We want to express how grateful we are to Susanne Rhow and her outstanding professionalism as our real estate broker. Well before our home went on the market, Susanne sat down with us to hear our needs and dreams, demystify what can be a bewildering process to the uninitiated, and make a smart plan, which brought us to a place that we could never have imagined on our own. After the initial planning phase, she employed a stylist's eye to improve our space and elevated it to the status of a true luxury home. She made clever suggestions for re-organization; hand selected a beautiful variety of plants and orchids; provided an elegant selection of linens, sheers, and candles; and made over our home with such a bright, airy, inviting look that guests marveled, inquiring about the services of our interior designer. Next, Susanne set her marketing skills to work, aggressively advertising outside our neighborhood and using her expansive network of professional contacts to draw from a larger pool of clientele who were unaware of Castle Village and all that it has to offer. She went above and beyond to make our home as appealing as possible. After only two open houses, she successfully solicited multiple offers, took us quickly to highest and best, and achieved a price well above our asking, which was also a record sale for Castle Village. Throughout, Susanne was an excellent communicator and gave us daily updates on all appointments, with detailed comments. Her organizational skills, as well as her diligence, are remarkable. Even beyond the initial contract, Susanne was very responsive and willing to go the extra mile. In Susanne, we had a first-class stylist, a skilled and tactful negotiator, a tireless administrator, and the ultimate advocate. We couldn't ask for a more professional, creative, personable, and successful broker.

Susanne helped us complete two complex transactions for a successful 1031 exchange within six months. Susanne sold our first investment property, which was a complicated sale as it contained both a commercial and residential unit under one tax lot. Despite this, we received several offers. She even helped the winning bidders obtain an excellent mortgage! After, we were thrilled when our offer was accepted on our subsequent investment purchase. However, when the sellers unexpectedly rescinded their acceptance, Susanne didn't miss a beat. The following week we viewed 11 townhouses in one day and found our ideal property. As our company is based in HK, each trip to NYC was very brief. However, each visit was extremely productive because she planned and organized the time so efficiently. In addition, throughout the process, she made introductions to people or resources that were very valuabl…

Susanne helped us complete two complex transactions for a successful 1031 exchange within six months. Susanne sold our first investment property, which was a complicated sale as it contained both a commercial and residential unit under one tax lot. Despite this, we received several offers. She even helped the winning bidders obtain an excellent mortgage! After, we were thrilled when our offer was accepted on our subsequent investment purchase. However, when the sellers unexpectedly rescinded their acceptance, Susanne didn't miss a beat. The following week we viewed 11 townhouses in one day and found our ideal property. As our company is based in HK, each trip to NYC was very brief. However, each visit was extremely productive because she planned and organized the time so efficiently. In addition, throughout the process, she made introductions to people or resources that were very valuable. Susanne is smart, resourceful, and completely professional. Without fail, she consistently went above and beyond our expectations. We would highly recommend Susanne to any investor looking to buy or sell properties in New York City.